Your satisfaction is very important to us!
Any unused and unaltered item purchased from our online store (with the exception of custom sized or personalized skins) may be
returned for a full refund of the item's purchase price (i.e., excluding shipping charges) within 30 days of the date of purchase.
All items must be returned in their original, unused condition and in their original packaging.
| Step 1 |
Request an RMA (Return Merchandise Authorization) number. DecalGirl will not accept returned goods without prior
approval in the form of an RMA number. Packages sent to us without a valid RMA number will be refused.
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| Step 2 |
When your return is approved, you will receive an RMA number by email. Follow the instructions in this email to
ship your return prepaid via UPS, FedEx or Parcel Post. (Remember to write your RMA number on the outside of the package!)
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| Step 3 |
Your refund will be issued to your credit card or PayPal account when we receive the returned merchandise. (If your
original order was paid via check or money order, we will send you a refund check.)
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Please note that C.O.D. returns cannot be accepted, and that we reserve the right to determine, at our sole discretion, the condition of returned merchandise.
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Enter the following information for the order you wish to return:
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