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Frequently Asked Questions

Top Questions

  • What are skins made of?
  • How do I apply my skin?
  • How do I remove my skin?
  • I messed up installing my skin. Can I get a replacement?

Product Questions

  • Are the skins reusable?
  • There's an extra cutout, is my skin defective?
  • What's the difference between matte and hi-gloss finish?
  • Will my skin come with matching wallpaper?

Technical Stuff

  • What web browsers are supported?
  • I forgot my password?
  • How do I get my matching wallpaper?
  • How do I install my matching wallpaper?
  • How do I unsubscribe from emails?

Shopping at DecalGirl

  • Is DecalGirl.com a secure site?
  • How do I place an order?
  • What types of payment are accepted?
  • When is my credit card charged?
  • How do I change or cancel my order?
  • What about international Taxes, VAT, Duties and Customs??

Contact Info

  • DecalGirl.com
  • 35770 Airport Rd
  • Rehoboth Beach, DE 19971-4663
  • United States of America
  • Hours of Operation
  • Monday - Friday
  • 8:00AM - 4PM EST

COVID-19 Update

DecalGirl is still operating in a reduced capacity during the COVID-19 pandemic. Administrative and creative staff members are telecommuting as much as possible, while production and shipping staff members are working in shifts and following appropriate social distancing and hygiene measures.

Normally, we ship orders within 1 business day - at the moment, we're anticipating 2-3 business days. As a small, family-owned manufacturing company, we really appreciate your support and understanding as we continue to pay our employees and cover their benefits in these uncertain times.

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